Internet Case Studies

Broadband in Sri Lanka: Glass Half Full or Half Empty?

2011-09-10T16:26:00.000-07:00

Galpaya, Helani, 2011. Broadband in Sri Lanka: Glass Half Full or Half Empty?. Washington, D.C: infoDev / World Bank.

Sri Lanka, an island nation located in the Indian Ocean just south of India, has lately experienced an explosion in the use of mobile broadband services. This report, part of the Broadband Strategies Toolkit, explores the various factors that have contributed to Sri Lanka's mobile broadband success, ranging from innovative business models to government investment in e-development services.

Broadband in St Kitts and Nevis: Strength in Depth

2011-08-30T16:12:00.000-07:00

Anius, Diana, Broadband in St Kitts and Nevis: Strength in Depth. Washington, D.C: infoDev / World Bank.

St. Kitts and Nevis boasts the highest fixed broadband subscription rates in the Latin American/Caribbean region. This report seeks to understand the challenges and successes of this country's broadband experience.

Broadband in Kenya: "Build It and They Will Come"

2011-08-30T16:05:00.000-07:00

Msimang, Mandla, 2011. Broadband in Kenya: Build it and They Will Come. Washington, D.C: infoDev / World Bank.

This case study, one of seven that contribute to the Broadband Strategies Toolkit, considers the case of broadband in Kenya and the manner in which the country has tackled its capacity challenges. The Kenyan experience has been inspiring but at times imperfect, and exploring this history will yield valuable lessons for other countries.

St. Lucia: ICT in the Eastern Caribbean

2003-12-15T17:14:00.000-08:00

Cross, Philip, Vanessa Gray and Michael Minges. 2004. ICT in the Eastern Caribbean: St. Lucia Case Study. Geneva, Switzerland: International Telecommunication Union.

There was a mobile communications explosion going on in St. Lucia due to the end of the Cable & Wireless monoply and the introduction of competition.

One of the reasons for the interest in the St. Lucia mobile market are the large number of tourists that visit, particularly from cruise ships. They are a potential source of roaming revenue.

St. Lucia is a member and headquarters of the Eastern Caribbean Telecommunications Authority. ECTEL has been instrumental in promoting market liberalization through licensing guidelines and negotiations with the incumbent operator. The entry of multiple mobile operators in all of the ECTEL members-whose five members have a total population in the vicinity of half a million-refutes the historical argument that small market size is a barrier to competition.

We were there just before Christmas and one of the mobile operators was promoting its services using female Santas.

Fiji: Bula Internet

2003-06-26T17:21:00.000-07:00

Vanessa Gray and Michael Minges. 2004. Bula Internet: Fiji ICT Case Study. Geneva, Switzerland: International Telecommunication Union.

The country's long-term telecommunication monopoly was identified as a major barrier. The fact that there are different operators for each telecommunication segment (local, mobile, international and Internet) adds to higher pricing. With this market situation Fiji is missing the benefits that a more competitive telecom market would provide such as lower prices, better quality, enhanced innovation and greater customer focus. Fiji's mobile peak time call charges, for example, are among the highest in the world and given the current levels of coverage and tariffs mobile penetration (at around eleven percent) is probably close to saturation. Market liberalization and sector reform are crucial. This was one of the key recommendations yet not implemented until almost four years later. See "Telecommunication deregulation today". Fiji Times Online. January 17, 2008:

"THE deregulation of Fiji's telecommunication industry is expected to take place this morning, reports Pacnews. The official signing of the Settlement Deed between Amalgamated Telecom Holdings Limited and Fiji's interim Government would be held at the Reserve Bank of Fiji, it has been confirmed. This would result in the deregulation of Fijis telecommunication industry."

Jale Curuki (Ministry of Communications), Vanessa Gray, Josua Turaganivalu (Ministry of Communications) and Michael Minges

Maldives: ICT in the Atolls

2003-05-28T17:22:00.000-07:00

Vanessa Gray (second from left), Mohamed Amir (Telecom Authority of Maldives), 4th from left bottom), Michael Minges (fourth from left, top)

Mauritius: The Fifth Pillar

2003-04-07T17:23:00.000-07:00

Gray, Vanessa, Michael Minges and Marcelino Tayob. 2004. The Fifth Pillar: Republic of Mauritius ICT Case Study. Geneva, Switzerland: International Telecommunication Union.

The title alludes to the Government of Mauritius’ desire to make Information and Communication Technology the fifth pillar of the economy along with sugar production, export processing zones, offshore finance and tourism.

Marcelino Tayob, Selena Issur (National Computer Board), Vanessa Gray and Michael Minges

Here is a local news article about the case study (in French).

Hong Kong: Broadband as Commodity

2002-12-16T17:40:00.000-08:00

Broadband Korea

2002-05-16T17:37:00.000-07:00

Cape Verde: Internet in a Lusophone LDC

2002-04-16T17:36:00.000-07:00

Ethiopia: Internet from the Horn of Africa

2002-03-10T17:28:00.000-08:00

Lao PDR: Internet on the Mekong

2001-11-17T00:13:00.000-08:00

Philippines: Pinoy Internet

2001-10-01T15:09:00.000-07:00

Firth, Lucy, Tim Kelly, Esperanza Magpantay and Michael Minges. 2002. Pinoy Internet: Philippines Case Study. Geneva, Switzerland: International Telecommunication Union.

Field research October 2001

Published March 2002. Available at: http://www.itu.int/ITU-D/ict/cs/philippines/material/PHL%20CS.pdf

Unidentified, Ms. Katleen Heceta (NTC), unidentified, Mr. Salalima (Globe), Lucy Firth, Esperanza Magpantay, Tim Kelly, Michael Minges

Thailand: Bits and Bahts

2001-08-17T00:32:00.000-07:00

Cambodia: Khmer Internet

2001-07-17T00:03:00.000-07:00

Field research: July 8-12, 2001

This photo, taken in Phnom Penh, was used in a UN publication on the Millennium Development Goals.

Vietnam

2001-05-17T00:34:00.000-07:00

Indonesia: Kretek Internet

2001-04-30T00:11:00.000-07:00

Michael Minges. 2002. Kretek Internet: Indonesia Case Study. Geneva, Switzerland: International Telecommunication Union.

Michael Minges with Postel staff.

Multimedia Malaysia

2001-04-02T00:30:00.000-07:00

Firth Lucy, Vanessa Gray and Michael Minges. 2002. Multimedia Malaysia: Internet Case Study. Geneva, Switzerland: International Telecommunication Union

Authors (Vanessa Gray, bottom left, Lucy Firth, second from bottom left and Michael Minges, third from top right) with staff of Dengkil Secondary School

Hungary: Internet in a transition economy

2000-10-02T00:29:00.000-07:00

Singapore: The e-City

2000-07-17T00:27:00.000-07:00

Bolivia: Internet in the Andes

2000-05-17T00:15:00.000-07:00

Ben Petrazzini (left), Michael Minges (3rd from left) and Sonia Jorge (third from right) with SITEL staff.

Egypt: Internet on the Nile

2000-05-01T00:18:00.000-07:00

Uganda: Internet in an African LDC

2000-02-21T00:22:00.000-08:00

Brown, Walter, Tim Kelly and Michael Minges. 2001. The Internet in an African LDC: Uganda Case Study. Geneva, Switzerland: International Telecommunication Union

Unidentified, Tim Kelly, Michael Minges, Godfrey Kibuuka (Ministry of Communications), Walter Brown

Here is a local newspaper article about the study.

Nepal: Internet from the top of the world

2000-01-17T20:45:00.000-08:00

Field work January 2000

The team & local counterparts (left to right): Sy Goodman, Dr. Vaidya (NPC), Bhoop Raj Pandey (NTA), unidentified, Michael Minges, unidentified, Larry Press, Tim Kelly.

In addition to the case study, several articles were written:
“Computing at the top of the world.” Communications of the ACM. November 2000.
“Electronic Commerce in Nepal.” On the Internet. March/April 2001.

Here is a Nepali Times article about the case study.